After receiving your order, we will collect the payment through the selected payment method. At the same time, in order to protect the safety of customers, we will conduct a comprehensive security check during the payment process.
Credit Card (VISA / MASTERCARD / AMEX / UNIONPAY)
When entering the order information, enter the credit card information in the "Payment Information" field and submit the order. After verification, the payment is confirmed.
Apple Pay
After submitting the order, the system will be linked to Apple Pay for payment. Please follow the instructions to complete the payment process.
*Customers need to use the Safari browser to successfully pay
Google Pay
After submitting the order, the system will be linked to Google Pay for payment. Please follow the instructions to complete the payment process.
*Customers need to use the Chrome browser to successfully pay
AlipayHK
Computer order: After submitting the order, the system will display a Paycode, open the AlipayHK application on the mobile phone, scan the QR Code and proceed with the payment process.
Mobile phone order: After submitting the order, the system will automatically jump to the AlipayHK app. Please follow the relevant instructions to complete the payment process.
Atome (Details)
After submitting the order, please open the "Atome" application in your mobile phone, scan the Atome QR Code of our store and enter the required payment amount. After confirming and paying, upload the payment screenshot to the link on the website. We will notify you by email to confirm receipt of the deposit .
*Customers must submit proof of payment after transfer
*All additional deposits will not be refunded
*If the payment is not completed within 48 hours after the order is placed, the order may be cancelled. If you need to purchase, please place the order again
Paypal
After submitting the order, the system will link to the Paypal interface for payment. You must login to PayPal account prior payment, please confirm that the recipient name and address is accurate to the information written in order.
*Only for overseas customers
Octopus
Computer order: After submitting the order, the system will display a QR Code, open the Octopus application on the mobile phone, scan the QR Code and proceed with the payment process.
Mobile phone order: After submitting the order, the system will automatically jump to the Octopus app. Please follow the instructions to complete the payment process.
FPS (QR Code) (Tap & Go)
Computer order: After submitting the order, the system will display a Paycode. Open the bank application that supports "FPS" on the phone, scan the QR Code and proceed with the payment process.
Mobile phone order: After submitting the order, the system will display a Paycode. Please take a screenshot of the QR Code, open a bank application that supports "FPS" on your mobile phone, enter the Scan QR Code page and upload the screenshot to proceed with the payment process.
*For Tap & Go users, please use this method to open the "QR code payment" function in the app, scan the QR Code and proceed with the payment process.
Bank Transfer / ATM / FPS
After submitting the order, please deposit the full amount into our company account via bank transfer / ATM / FPS. Please remember to receive and keep the deposit slip, and then upload the deposit slip to the link in the website. We will notify you by email to confirm receipt of the deposit.
HSBC: 747-023331-001 (DMA GROUP LIMITED)
FPS Phone Number: 9662 8390
*Customers must submit proof of deposit after transfer
*All additional deposits will not be refunded
*If the payment is not completed within 48 hours after the order is placed, the order may be cancelled. If you need to purchase, please place the order again
Combine Multi-payment Method
After submitting the order, we will contact you via Whatsapp as soon as possible and arrange a combined payment.
Combine Multi-payment Method: Octopus + AlipayHK + FPS (Tap & Go) + PayMe + Atome + Credit Card
*If the payment is not completed within 48 hours after the order is placed, the order may be cancelled. If you need to purchase, please place the order again
Remarks
- If the order needs to be refunded, we will process the refund according to the original payment method, which will take about 3-14 working days to arrange.
- In the event of any dispute, the decision of DMA Group Limited shall be final and conclusive.
Should you have any enquiries, please feel free to contact us through the messenger system or by the following methods:
Signal / Whatsapp : (+852) 9662 8390
E-mail : info@dma-audio.com
